COVID-SAFE PLAN

Marvel Stadium’s COVIDSafe Plan is to provide key stakeholders with details on the strategies that are currently being implemented to ensure we are in line with current Victorian Government COVID-19 guidelines.

Marvel Stadium engages a number of contractors to deliver event services including catering, security, medical and cleaning. These contractors are required to comply with Victorian Government COVID-19 Guidelines whilst also taking reasonable direction from the Stadium.

This plan will be reviewed and updated following restrictions relating to COVID-19 change in Victoria and nationally and will remain live as long as COVID-19 remains an identified threat by the Department of Health and World Health Organisation.

 

Marvel Stadium takes all COVIDSafe regulations very seriously. If you notice a patron not following COVIDSafe measures, please speak to a stadium staff member or security team member. Alternatively, please get in touch and text the anti-social behaviour number on 0427 767 768.

Vaccination Requirements

In line with recent government changes, vaccination proof is no longer mandatory at the stadium.

What should I do to ensure my own safety?

In line with current Victorian Government health advice, we encourage patrons attending Marvel Stadium to:

  • Stay home if you are feeling unwell.
  • Exercise personal hygiene precautions including regular hand washing, sanitising and respiratory etiquette;
  • Maintain social distance where possible;
  • Wear a mask
  • Download and activate the COVIDSafe app on your mobile device;
  • Follow the directions of our staff and any signage throughout the venue;
  • If you have been asked to quarantine due to travel or close contact you must stay at home;

Contactless

Marvel Stadium will operate as a contactless stadium:

  • Cashless: all service transactions resulting in a purchase process. We will not be able to facilitate any cash transactions (exclu. any betting agency transactions).
  • Touch-less patron entry: hand-scanners and turnstiles allow for tickets to be scanned without physical contact being made.

Mask wearing

In line with recent government changes, vaccination proof is no longer mandatory at the stadium.

Attendee expectations regarding mask wearing will be dependent on restrictions being enforced at the time of the event however will be recommended when they can’t socially distance. This will be continuously revisited dependent on Victorian Government guidelines and amended accordingly.

 

Masks are not provided by the stadium and patrons are encouraged to supply their own.

Cleaning

Marvel Stadium’s cleaning contractor, Quayclean is responsible for the cleaning, sanitisation and hygiene regime for all events.

  • Hand sanitiser is available throughout the stadium on all levels.
  • Enhanced airflow and improving air circulation throughout the stadium.
  • A high touch-point cleaning schedule has been established and implemented.

Parking

Marvel Stadium has a fully functioning car park which has a capacity of over 1,700* vehicles over three levels. All stadium car parks will facilitate social distancing where applicable. Parking will be either prepaid or allocated online prior to each event, both options ensure that remain contactless and cashless.

For more information, click here.

*Please note that with current stadium upgrades, there are reduced parking availabilities. We encourage patrons to pre-book in advance to avoid missing out.

Ticketing

Patrons will be able to purchase tickets either:

  • online (via Ticketmaster)
  • at the stadium (Gate 7, subject to availability).

Additionally, tickets will be issued to the buyer’s mobile phone or a hard ticket if purchased at the Stadium – both processes remain contactless.

Mobility impaired patrons will purchase their tickets via Ticketmaster’s Accessible Seating Line, or via the email service for Wheelchair, Companion Card or Special Needs booking requirements. For more information, click here.

All ticket purchasers must confirm, for themselves and on behalf of the other patrons they are purchasing for, that they acknowledge and accept the risk in attending an event at Marvel Stadium along with abiding by the most up to date COVID-19 Government directives. This is included in the terms and conditions of purchasing a ticket.

Ingress

To ensure the safe arrival of all patrons, ingress points have been designed so that we do not create places of mass gathering on the internal/external concourses whilst maintaining social distancing where possible.

Patrons will be allocated a specific gate for entry which is based on their seat location to ensure an even spread of patrons around the stadium.

Patron Amenities

All public amenities within the building including but not limited to; Bathrooms, Parents Room, Sensory Room, Prayer Room have been considered and to ensure they operate in a COVIDSafe manner:

  • Each amenity will have signage, indicating correct socially distancing measures.
  • Enhanced sanitation and cleaning will be conducted throughout these locations.

Food and Beverage

Marvel Stadium’s catering provider Delaware North is responsible for all catering operations within the stadium. A number of initiatives will be adopted throughout the stadium including all outlets being cashless, additional cleaning and sanitisation and incorporation of social distancing.

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